6F92286F-FFBD-487C-8E5D-4EB06870DFC0 Created with sketchtool. Cost management

We make the claims process as efficient as possible by working collaboratively with our legal partners. We also put robust controls in place so claims costs are managed to meet our partners' requirements

6F92286F-FFBD-487C-8E5D-4EB06870DFC0 Created with sketchtool. Service excellence

We scrutinise product and claims performance and only work with panel providers that can commit to our standards of service excellence

6F92286F-FFBD-487C-8E5D-4EB06870DFC0 Created with sketchtool. Independent oversight

We have complete oversight of the claims process and work closely with partners so customers receive the best legal support

Coral offers a variety of administration services that its partners can tailor to suit their needs.

We work closely with our trusted law firm partners and have a deep understanding of claims processing. As a result, we can enable efficiency and cost management within your business.

Coral guarantees every customer receives the legal support they deserve through stringent control and robust oversight of performance and cost management.

Our administration services include:

Legal HelplineOur legal helplines are available to your customers 24/7, so we’re here whenever they need usLearn More

Claims Performance ManagementWe scrutinise product and claims performance, constantly seeking ways to drive up utilisation and customer value – Learn More

MI and Analysis – We provide a suite of detailed management information which we analyse to provide insights into claims trends and customer value. This gives you visibility and control you need – Learn More

Complaints and Dispute Management – Our complaints management service supports our insurer and broker partners in ensuring effective resolution to customer issues – Learn More

Auditing – Our rigorous approach to auditing our supply partners ensures that they meet our stringent standards of service excellence – Learn More

Get in touch with our partnerships team

To learn more about our range of services contact us.

Discover our range of administration services